DELIVERY & RETURNS
Orders are dispatched the same day if you place your order before 4pm, otherwise it’ll be dispatched the next working day.
If you live in the UK, you can expect to receive your order in 2-3 days. Delivery to Ireland may take an additional 2-3 working days.
If you live outside the UK, you will receive your order within 15 working days.
Once your item is dispatched, you will receive an email including your tracking link. If you would like to know the status of your order, click the link in your email to see your delivery updates.
Orders placed via our website to customers outside of the United Kingdom may be subject to local sales taxes and import duty, including VAT within the European Union. Courier administrative fees may also apply.
At present, for all orders placed from outside of the United Kingdom we have removed the VAT and it is the responsibility of the customer to satisfy any sales tax, VAT or duties that may arise as a result of a purchase.
Fiit accepts no responsibility for the payment of sales tax and duties due outside of the United Kingdom. We are working with our courier partners to provide local taxes on behalf of our customers as a part of the purchase.
If you have changed your mind, you can return your unused item within 14 days in the original packaging, and we will refund you. Please return to FREEPOST: FIIT.TV and enclose the delivery slip and your full name. If the item is faulty please contact us.
We are unable to accept returns on used products that are not faulty.